We are always happy to answer any queries or questions and aim to always get back to you within 24 hours...

If you have a question, or an issue you’d like to talk through, you can speak with our trained advisors by calling the
BCSA Community Service Centre on 0800 389 6332. Alternatively, you can email us on servicecentre@community-tu.org.

Our Service Centre

Our experienced advisors

The BCSA Community Service Centre is home to our expert advice team who specialise in problems that members face at work and at home. They are the first point of call for all matters of workplace advice, support and representation – along with legal advice on matters that may affect your life outside of the workplace.

The membership department can answer all queries relating to joining BCSA Community as a member, and they are your first point of call for all membership related matters, if you’ve got queries about your contributions or need to update your details.

There are three ways to contact our Service Centre:

By Phone

0800 389 6332

By Email


For legal Advice, Employment Issues, Member Benefits.


For all Membership Enquires including joining BCSA Community, updating your details, change of address, change of employment, contribution rates etc.

By Post

Suite 7/8, 2nd Floor
Elgar House
Green Street
DY10 1JF


BCSA Trade Union, a section of Community Trade Union.

465c Caledonian Road,
London, N7 9GX.